´óÏóÊÓƵ

The Business Skills non-credit Certificate of Completion will provide students short-term basic, business skills needed in multiple fields with the goal of increasing employability. The content provides an overview professional self-management and online skills used in business. Topics covered includes Professional Communication Basics, Professional Online Presence, Customer Experience, and Professional Self-management.

Program Learning Outcomes

Upon successful completion of this program, students should be able to:

• Apply effective techniques for communication with clients and customers
• Create a professional online appearance
• Develop an effective customer experience
• Apply techniques for professional self-management

Program Requirements

Required Courses: 36 Hours

Course	Title	Hours
BUS-814 or CAT-814	Business Skills: Professional Communication Basics or Business Skills: Professional Communication Basics	9
BUS-815	Business Skills: Professional Online Presence	9
BUS-816	Business Skills: Managing the Customer Experience	9
BUS-817 or CAT-817	Business Skills: Professional Self-Management or Business Skills: Professional Self-Management	9

Total : 36 Hours

This course is offered through ´óÏóÊÓƵ’s Extended Learning Program. RCC Extended Learning (noncredit) provides tuition-free courses and certificates designed to help you gain in-demand skills, improve English proficiency, explore new fields, or advance your career — and we’re here to support you every step of the way.